



Overview
First Impressions
Walking into Mercure Perth On Hay, you immediately get that “right in the thick of things” feeling that makes city hotels either brilliant or overwhelming — and honestly, this one nails the brilliant part. The lobby has that polished four-star vibe without being stuffy, and you can actually hear the energy of Hay Street just outside. I mean, when you’re literally at 417 Hay Street, you know you’re not going to be hunting around for things to do or places to eat.
Location That Actually Matters
Here’s the thing about Perth CBD — location isn’t just about being central, it’s about being on the right street, and Hay Street is absolutely the right street. You’re walking distance from Murray Street Mall for shopping, the train station is close enough that you don’t need to stress about airport transfers, and honestly, some of Perth’s best coffee spots are within a two-minute walk. Couples seem to get this particularly well (they rate the location 8.3), probably because you can actually stroll to dinner without needing an Uber every single time.
The Room Experience
The rooms at Mercure Perth On Hay strike that sweet spot between business hotel functionality and actual comfort. You’ve got proper work space if you need it, but the beds are genuinely comfortable — not just “hotel comfortable.” The windows give you a real sense of being in the city without the noise being overwhelming, which is actually pretty impressive given how central you are. What I particularly appreciate is that everything works properly — you know how hotel room basics can be hit or miss, but here the Wi-Fi is solid, the shower pressure is decent, and the air conditioning doesn’t sound like a jet engine.
Breakfast Worth Getting Up For
I’ll be honest, hotel breakfast can be a real gamble, but they’ve actually put thought into this one. The buffet covers all the bases — full English if you’re feeling indulgent, proper vegetarian and vegan options that aren’t just sad fruit salad, and the coffee is genuinely good (which matters more than it should at 7am). It’s the kind of breakfast setup where you can fuel up properly for a day of meetings or sightseeing without feeling like you’re settling for whatever was left under the heat lamps.
Why Guests Love It
There’s something telling about the fact that this place has more repeat guests than most other properties — people come back because it just works. You’re not paying for unnecessary frills, but you’re getting solid four-star quality in a spot where you can actually walk to Perth’s best bits. The private parking is a genuine bonus if you’re driving (and let’s face it, parking in Perth CBD can be a nightmare), but honestly, you might not even need your car much once you’re here. It’s that rare hotel where the location score of 8.4 isn’t just marketing fluff — you really can feel the difference being right in the heart of things makes.
Accommodations
Standard Queen Room
1 large double bed
Max persons: 2
From $155
Standard King Room
1 extra-large double bed
Max persons: 2
From $155
Deluxe King Room
1 extra-large double bed
Max persons: 2
From $158
Deluxe Queen Room with Balcony
1 large double bed
Max persons: 2
From $164
Standard Triple Room
3 single beds
Max persons: 2
From $172
Superior King Room with Balcony
1 extra-large double bed
Max persons: 2
From $203
Superior Twin Room with Balcony
2 single beds
Max persons: 2
From $203
Deluxe King Room with Balcony
1 extra-large double bed
Max persons: 2
From $211
Deluxe Accessible King Room with Balcony
1 extra-large double bed
Max persons: 2
From $211
Facilities & Amenities
Bedroom 3
- Linen
- Wardrobe or closet
- Alarm clock
Kitchen 2
- Electric kettle
- Refrigerator
Bathroom 8
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors 2
- Sun terrace
- Terrace
Living Area 2
- Seating Area
- Desk
Food & Drink 5
- Coffee house on site
- Wine/champagne Additional charge
- Snack bar
- Bar
- Restaurant
Accessibility 4
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities 2
- Socket near the bed
- Clothes rack
Languages spoken 1
- English
Cleaning services 1
- Daily housekeeping
Safety & security 7
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
Media & Technology 4
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Reception services 5
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities 1
- Meeting/banquet facilities Additional charge
Great for your stay 10
- Private bathroom
- Restaurant
- Parking
- Free WiFi
- Air conditioning
- Flat-screen TV
- Room service
- Family rooms
- Non-smoking rooms
- Facilities for disabled guests
Parking Private parking is possible on site (reservation is not possible) and costs AUDÂ 35 per day. 2
- Parking garage
- Accessible parking
Other for your stay 13
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Packed lunches
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Guest Reviews
Very good
Good sized room. Great location. Clean. Friendly staff.
What could be improved: Booking wasn't done correctly. Booked for two but only one was put down on their system.
Satisfied, great place for a stop over and well priced for what it has to offer. would recommend it
breakfast was great, good selection of food and coffee, value for money. Location was great, we walked to the ferry, walked to the Perth MInt and into the CBD.
What could be improved: Our room was just above restaurant and a bit noisy. The bathroom was tired, there was shampoo/conditioner and soap provided but the conditioner was empty. Tea and coffee facilities provided but no teaspoon/cutlery to use to make the tea or coffee.
I only stayed 1 night, the bed and room was comfortable, quite for a city ! 😆
Close to walk to the city/Mall
What could be improved: I really had nothing to dislike
Very good
The restaurant the food was very nice.
What could be improved: I was a bit confused with how to operate the heating and cooling system in my room.
value for money
helpful and friendly staff
What could be improved: didnt have restaurant and bar open on public holiday
Very good
Very helpful and friendly staff
What could be improved: It was a little noisy at night,
Maybe it was the lift.
Very good
Clear access and presentable from the outside. We'll lit entry and reception. My room was clean and tidy, which made for a comfortable stay.
What could be improved: I booked an extra night and I was changed more for my 2nd night then the first?
Would recommend to friends
Great location, staff were helpful, great facilities.
What could be improved: Elevator, only one working.
Convenient
It was the perfect location for what I needed. The train station is just 15 minutes away.
The shower was old but in general was very clean.
Good
Location wasn't as good as I thought and the rooms a bit out dated and older
Location
417 Hay Street, Perth CBD, 6000 Perth, AustraliaSurroundings
What's nearby:
- Tu do Park: 2.2 km
- Barracks Arch: 1.9 km
- Native Garden: 1.2 km
- The Cloisters: 1.4 km
- Elizabeth Quay: 1 km
- The Bell Tower: 1.2 km
- Telethon Gardens: 1.6 km
- Central Park Tower: 1 km
- West Perth Botanic Gardens: 1.9 km
- Island Playground Elizabeth Quay: 1.3 km
Restaurants & cafes:
- Cafe/bar Cocoa & Rose: 150 m
- Restaurant Armada Restaurant & Bar: 30 m
- Restaurant East Cafe & Vietnamese Bistro: 50 m
Top attractions:
- Kings Park: 4.4 km
- Burswood Park: 2.7 km
- State War Memorial: 2.9 km
- Crawley Edge Boatshed: 4.8 km
- Army Museum of Western Australia: 18 km
Public transport:
- Train McIver: 700 m
- Train Perth Train Station: 1.1 km
- Metro Perth Underground Station: 1.1 km
Closest airports:
- Perth Airport: 11 km
- Jandakot Airport: 28 km
- Rottnest Island Airport: 30 km*
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.
