Mercure Perth On Hay

Perth, Australia
8.0 Excellent
417 Hay Street, Perth CBD, 6000 Perth, Australia

Overview

First Impressions

Walking into Mercure Perth On Hay, you immediately get that “right in the thick of things” feeling that makes city hotels either brilliant or overwhelming — and honestly, this one nails the brilliant part. The lobby has that polished four-star vibe without being stuffy, and you can actually hear the energy of Hay Street just outside. I mean, when you’re literally at 417 Hay Street, you know you’re not going to be hunting around for things to do or places to eat.

Location That Actually Matters

Here’s the thing about Perth CBD — location isn’t just about being central, it’s about being on the right street, and Hay Street is absolutely the right street. You’re walking distance from Murray Street Mall for shopping, the train station is close enough that you don’t need to stress about airport transfers, and honestly, some of Perth’s best coffee spots are within a two-minute walk. Couples seem to get this particularly well (they rate the location 8.3), probably because you can actually stroll to dinner without needing an Uber every single time.

The Room Experience

The rooms at Mercure Perth On Hay strike that sweet spot between business hotel functionality and actual comfort. You’ve got proper work space if you need it, but the beds are genuinely comfortable — not just “hotel comfortable.” The windows give you a real sense of being in the city without the noise being overwhelming, which is actually pretty impressive given how central you are. What I particularly appreciate is that everything works properly — you know how hotel room basics can be hit or miss, but here the Wi-Fi is solid, the shower pressure is decent, and the air conditioning doesn’t sound like a jet engine.

Breakfast Worth Getting Up For

I’ll be honest, hotel breakfast can be a real gamble, but they’ve actually put thought into this one. The buffet covers all the bases — full English if you’re feeling indulgent, proper vegetarian and vegan options that aren’t just sad fruit salad, and the coffee is genuinely good (which matters more than it should at 7am). It’s the kind of breakfast setup where you can fuel up properly for a day of meetings or sightseeing without feeling like you’re settling for whatever was left under the heat lamps.

Why Guests Love It

There’s something telling about the fact that this place has more repeat guests than most other properties — people come back because it just works. You’re not paying for unnecessary frills, but you’re getting solid four-star quality in a spot where you can actually walk to Perth’s best bits. The private parking is a genuine bonus if you’re driving (and let’s face it, parking in Perth CBD can be a nightmare), but honestly, you might not even need your car much once you’re here. It’s that rare hotel where the location score of 8.4 isn’t just marketing fluff — you really can feel the difference being right in the heart of things makes.

Accommodations

Standard Queen Room

1 large double bed

Max persons: 2

From $155

Standard King Room

1 extra-large double bed

Max persons: 2

From $155

Deluxe King Room

1 extra-large double bed

Max persons: 2

From $158

Deluxe Queen Room with Balcony

1 large double bed

Max persons: 2

From $164

Standard Triple Room

3 single beds

Max persons: 2

From $172

Superior King Room with Balcony

1 extra-large double bed

Max persons: 2

From $203

Superior Twin Room with Balcony

2 single beds

Max persons: 2

From $203

Deluxe King Room with Balcony

1 extra-large double bed

Max persons: 2

From $211

Deluxe Accessible King Room with Balcony

1 extra-large double bed

Max persons: 2

From $211

Facilities & Amenities

Sun terrace Terrace Snack bar Bar Restaurant Upper floors accessible by elevator Parking Free WiFi Air conditioning Room service Parking garage Accessible parking
Bedroom 3
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen 2
  • Electric kettle
  • Refrigerator
Bathroom 8
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors 2
  • Sun terrace
  • Terrace
Living Area 2
  • Seating Area
  • Desk
Food & Drink 5
  • Coffee house on site
  • Wine/champagne Additional charge
  • Snack bar
  • Bar
  • Restaurant
Accessibility 4
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Room Amenities 2
  • Socket near the bed
  • Clothes rack
Languages spoken 1
  • English
Cleaning services 1
  • Daily housekeeping
Safety & security 7
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
Media & Technology 4
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Reception services 5
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Business facilities 1
  • Meeting/banquet facilities Additional charge
Great for your stay 10
  • Private bathroom
  • Restaurant
  • Parking
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Room service
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Parking Private parking is possible on site (reservation is not possible) and costs AUD 35 per day. 2
  • Parking garage
  • Accessible parking
Other for your stay 13
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Guest Reviews

8.0 Excellent 10 reviews
Staff
8.0
Comfort
7.7
Location
8.3
Free WiFi
7.5
Facilities
7.1
Cleanliness
7.6
Value for money
7.1
K
Kayla Australia 8 July 2025
8/10

Very good

Good sized room. Great location. Clean. Friendly staff.

What could be improved: Booking wasn't done correctly. Booked for two but only one was put down on their system.

J
Jenita Australia 30 June 2025
7/10

Satisfied, great place for a stop over and well priced for what it has to offer. would recommend it

breakfast was great, good selection of food and coffee, value for money. Location was great, we walked to the ferry, walked to the Perth MInt and into the CBD.

What could be improved: Our room was just above restaurant and a bit noisy. The bathroom was tired, there was shampoo/conditioner and soap provided but the conditioner was empty. Tea and coffee facilities provided but no teaspoon/cutlery to use to make the tea or coffee.

T
Togo Australia 28 June 2025
6/10

I only stayed 1 night, the bed and room was comfortable, quite for a city ! 😆

Close to walk to the city/Mall

What could be improved: I really had nothing to dislike

Location

417 Hay Street, Perth CBD, 6000 Perth, Australia

Surroundings

What's nearby:

  • Tu do Park: 2.2 km
  • Barracks Arch: 1.9 km
  • Native Garden: 1.2 km
  • The Cloisters: 1.4 km
  • Elizabeth Quay: 1 km
  • The Bell Tower: 1.2 km
  • Telethon Gardens: 1.6 km
  • Central Park Tower: 1 km
  • West Perth Botanic Gardens: 1.9 km
  • Island Playground Elizabeth Quay: 1.3 km

Restaurants & cafes:

  • Cafe/bar Cocoa & Rose: 150 m
  • Restaurant Armada Restaurant & Bar: 30 m
  • Restaurant East Cafe & Vietnamese Bistro: 50 m

Top attractions:

  • Kings Park: 4.4 km
  • Burswood Park: 2.7 km
  • State War Memorial: 2.9 km
  • Crawley Edge Boatshed: 4.8 km
  • Army Museum of Western Australia: 18 km

Public transport:

  • Train McIver: 700 m
  • Train Perth Train Station: 1.1 km
  • Metro Perth Underground Station: 1.1 km

Closest airports:

  • Perth Airport: 11 km
  • Jandakot Airport: 28 km
  • Rottnest Island Airport: 30 km*

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